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The other two weren't seeing people my age. Live healthy. Whether you choose a Personal Health or a Business Health plan, you’ll have access to the following benefits: Unlimited access to our 24/7 online GP service, AXA Doctor at Hand (powered by Doctor Care Anywhere).Appointments are subject to availability. Great experience, well looked after by all of the team i spoke with. In the rest of the world the doctor will advise you on the best course of action to receive the medication you need - which might be to either advise on which medication to pick up at your nearest pharmacy or put you in touch with our pharmacy partner who will deliver it from the UK, local laws permitting. Reap the rewards. Each time it's the same "I'll be in your area and will be meeting with a few of your colleagues" nonsense. If your specialist is not recognised by Health-on-Line, or AXA PPP healthcare, you will be responsible for paying the charges in full, so do check with our claims team first. Even if a chiropractor not in your list due to this cost, you should still allow us to use it but you can say to me that you will only allow reimbursement of the amount that you would allow for those in your list. Dean took the time to address different types of treatments available and encouraged me to to discuss with my GP as my private medical has all the tools to solve the issue. We had two separate detailed letters from GP to see a specialist and in both occasions, AXA rejected those without proper reasoning. The Virtual Doctor service With the Virtual Doctor service from AXA, members can book a medical consultation with a real doctor on the phone or by video call - at a time that suits them¹, from anywhere in the world. Response was speedy. Please refer to your membership handbook for further details. I initially called an agent and she advised me that it takes around 2-3 days to get my approval then, I also registered online so I can upload my referral letter. Register with ActivePlus for free and you'll get fantastic discounts across our range of health and wellbeing products. If you need to be referred to a private specialist, your GP can email details of your referral directly to our AXA Health Fast Track Appointment service, so they can arrange your appointment3. One working day after Doctor Care Anywhere consultation AXA emailed details is 3 specialists for me contact for follow up treatment.Excellent service. Access to the Virtual Doctor from AXA service is available for all Large Corporate groups who have not chosen the upgrade, until 30 September 2020. Just login via your computer or device, find a time that works for you and book your appointment the same day. I’m not one to write reviews but I feel driven to because in each appointment I have had, the doctors have treated me with such kindness, patience and understanding. If you have a medical emergency, you’ll need to call go to your nearest A&E in the UK or dial 999. They had my details, so why didn't they telephone or email me back? Staff lack empathy, the individual I spoke to was unprofessional, left me on hold for 30min and then cut me off. Here are some of the medical emergencies for which you should visit A&E immediately: chest pain, haemorrhage, obstetric/pregnancy complications, severe abdominal pain, suspected stroke, severe infections, severe mental health (such as severe depression, anxiety, psychosis or mania), traumatic injuries. This product enables you to buy a single online GP appointment. Your notes can also be shared with your NHS GP. I am seriously considering leave AXA. When a claim arrived they refused coverage. Outside of Europe our doctors will give patients advice on the best medication to pick up locally. If you sign up to AXA, be prepared for additional suffering caused by AXA and imposed on you and your family. If you have other health concerns or questions about COVID-19, you can use the AXA Doctor at Hand service. It’s an evolution in on-demand, personalised care for you. Not a great start for my first enquiry. Prescription fulfillment support is dependent on local laws but we will help as much as we can. I understand that you have an understanding with your approved chiropractor based on your agreed amount you will allow them to have. acne, rash, infection), stress, urinary tract infection and women's health. The GPs can prescribe the medication you need. Would advise to go with BUPA, so much more reliable and efficient. Get a wide range of coverage benefits under Smart Health High Deductible Insurance Policy by Bharti AXA General Insurance for sum insured options between Rs. 10 Lakh. You will win but it may take some time and that is what AXA is hoping for. This gives you and your team access to a 20 minute appointment with a GP at a time and place that suits you. The free NHS service, powered by Babylon, allows patients to book appointments and talk to their doctor through their smartphone within minutes.. It was GP who requested to see specialist but unfortunately AXA are saying overgrowing Toe is not a symptom.I need to wait for my daughter who is 2 to be in pain. If you have been provided a voucher code you can enter this before payment. Appointments are subject to availability. Prompt response and helpful with my claim gave great peace of mind. Booking an appointment with Doctor Care Anywhere only takes a minute. 20-minute appointments allow plenty of time to discuss your health concerns. All referrals and treatment recommended are on a private basis. This company operates with unethical methods such as misleading statements to get people away from competitors. 2 days later, I got the approval and all the necessary information for my appointment. 17 reviews of Axa Advisors "These people cold call you at work and try to set up a 15-minute appointment to discuss financial planning. Doctor Care Anywhere GPs can treat and provide non-emergency medical advice. Doctor@Hand is available through our Private Medical Insurance plan and delivered by Doctor Care Anywhere. All GPs are fully qualified. “Fab, quick and easy - better than seeing a doctor in person as you feel supported and that the Dr has plenty of time to speak with you without rushing you out the door.” Keep up the good work. It’s an evolution in on-demand, personalised care for you. This was the first time I used AXA service. Great online doctor service I’ve now had 3 appointments through this service with 3 different doctors. Seamlessly handled any queries I had re billing and resolved any issues quickly putting my mind at rest. More info. Not recommend AXA Health insurance at… Not recommend AXA Health insurance at all! It had been a week later and still got no response/updates from them. AXA Doctor at Hand, powered by Doctor Care Anywhere, is a private online GP service that puts better health in easy reach for everyone. So far it's good. Our areas of expertise are applied to a range of products and services that are adapted to the needs of each and every client across three major business lines: property-casualty insurance, life & savings, and asset management. Doctor @ Hand. AXA Health have imagined it all. 2 Available in most circumstances. Doctor Care Anywhere, is not an emergency medical service and doesn’t treat emergencies. With AXA Doctor at Hand you can speak to a GP 24/7, 365 days a year1, whether you’re at work, home or abroad. Our areas of expertise are applied to a range of products and services that are adapted to the needs of each and every client across three major business lines: property-casualty insurance, life & savings, and asset management. sinusitis, sore throat, earache), hay-fever, headache, migraine, men’s health, skin problems (e.g. I am glad you have found us to be supportive and efficient, and that you are pleased with the Doctor at Hand service. Receive up to five consultations a year with AXA's Doctor@Hand GP service where you can speak to a doctor using your smartphone or laptop; More choice of hospitals meaning you are covered to use hospitals outside AXA's directory of hospitals; Mental Health option. Unfortunately I have another refuse today to pay for specialist regarding my daughter overgrowing toe. Thank you AXA. AXA Doctor at Hand, powered by Doctor Care Anywhere, is a private online GP service that puts better health in easy reach for everyone. On 8/10/2018 I went to AXA Advisors’ Houston Texas branch, where an AXA Advisor helped me to change the form of my name with my AXA account. The call centre staff were always available and each time I called them they were courteous and helpful. The service from AXA is always prompt and excellent but I'm very disappointed at the lack of cohesion between the new Dr @ Hand service and AXA. I didn't use it much so can't say much about a lot of the services, but making the claims and getting the money back for some appointments was all done quickly. Once you’ve logged in to your account, you can speak to a GP online via video or phone. This is subject to our fair usage policy set out in our terms and conditions. Really long waiting on the phone and not much service available, I've been fortunate enough to have had support from AXA for many years and for many different health complaints. They have made numerous errors with my claims - not paying when they should until I chase, and supposedly "accidentally" missing some of the documents I have sent them. AXA Doctor at Hand, powered by Doctor Care Anywhere, is a private online GP service that puts better health in easy reach for everyone. DISCOVER EXPERIENCES. If you have any further questions, please visit our FAQs page or contact our customer services team at contact@doctorcareanywhere.com or call them on +44 (0)330 088 4980. Doctor … Booking an appointment with your GP can take longer than it needs to. AXA Doctor at Hand – Unlimited access to our 24/7 online GP service, AXA Doctor at Hand (powered by Doctor Care Anywhere). It just felt like … The whole experience has been complicated and time consuming. Axa Systematically refuse coverage for cases where cover is due. Your referral will be securely stored on your patient record where you can download it as a PDF to share with your specialist, health insurer or whoever you need to. You can speak to one of our doctors wherever you are in the world. Proud to be part of the AXA Group, a global insurance brand and a worldwide leader in financial services, AXA Insurance businesses employ over 5,500 in a network of offices across the UK. You subscription entitles you to unlimited consultations with Doctor Care Anywhere for one year. Present in 59 countries, AXA's 161,000 employees and distributors are committed to serving our 103 million clients. I spoke with a customer service representative Jasmine she made my day and honestly she was that helpful and nice that change my whole opinion about this company I was too much against this AXA but now I think they have the best people in there team like Jasmine and I advise anyone who have bad experience with this company ,when you call ask for her and ur problems will be sorted , try it and put review.. JASMINE SHOULD BE UPGRADED in ur team please guys after ur problems sorted Wright a review.. I give 3 stars because while the service is good, I would like to suggest that if I found a chriropractor near me but it is not in the list of your approved Chiropractor, I should be allowed to use the one near me since I don't drive, I will have to take a taxi to get there during this pandemic situation. AXA’s Doctor@Hand is a digital GP service offering video or phone appointments with a UK-registered GP. © 2021 Trustpilot, Inc. All rights reserved. I accept accidents happen. Your consultation will be 20 minutes long. Find Dr. Bennett's phone number, address, insurance information, hospital affiliations and more. The AXA rate for that particular operation is £800 - therefore we would pay 60% of the AXA agreed rate. That’s why we’ve partnered with Doctor Care Anywhere, so you can see a doctor without the wait. It’s an evolution in on-demand, personalised care for you and your employees. Following on from your consultation you may be referred to a specialist for further treatment.

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